Privacy Policy
Last updated: April 18, 2026
1. Introduction
Welcome to Gujarat Refractories Co.. We are committed to protecting your privacy and ensuring transparency in how we handle your information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, explore our refractory products, or contact us for inquiries.
By using our website, you agree to the practices described in this policy.
2. Information We Collect
We collect only the information necessary to provide our services and respond to your inquiries.
a. Personal Information
When you contact us or submit an inquiry, we may collect:
- Name
- Email address
- Phone number
- Company name (if provided)
- Any details you share regarding product requirements or queries
b. Technical Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
This helps us improve website performance and user experience.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to product inquiries and business requests
- To provide details about our refractory products and solutions
- To improve our website, content, and user experience
- To maintain internal records and business communication
- To comply with legal or regulatory requirements
We do not sell, rent, or trade your personal data to third parties.
4. Data Sharing
We may share your data only in limited situations:
- With trusted service providers (e.g., hosting, analytics) strictly for operational purposes
- When required by law or regulatory authorities
All third parties are required to respect the security of your data.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary:
- To fulfill your inquiry or business request
- To comply with legal and regulatory obligations
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for communication
To exercise your rights, please contact us via our Contact page.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their policies before sharing any information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.